In English  

Competence and experience in

Support

Experience from network, Linux, Windows and Macintosh support and administration.

Solutions both in the sense of "hard- and/or software that accomplish a task", usually that is a chain of processes (a work flow) doing something with as little human intervetion as possible, as well as consultation and advice to make the most of the daily interactions with computers.

Computers are to serve humans, not the other way around.