Read more of this story at Slashdot.
I’ve been getting more NetNewsWire feedback now that I’ve called it actually usable now.
Feedback is always an education. (See the most recent issues for some of it.)
There are things I expect to see, and then do see. Things I expect to see, and then don’t see. And things I didn’t expect at all.
It’s a great reminder that everybody’s different, and people want different things. They want to use the app the way they want to use it.
The tricky part is deciding what to do, of course. When I was younger, and selling NetNewsWire, I was reluctant to add features and preferences — but I did it anyway. A lot. I wanted people to buy the app!
But it did mean that NetNewsWire became, in at least one person‘s words, a kind of “Swiss Army knife” of RSS readers. This made it difficult to move forward with new features that I thought would be cool and useful.
Now that I’m older, and I’m not trying to please everybody and make money, I’m even more reluctant. I want to keep the app as simple as possible — because I like simple apps, and because it means I have time to add other features that I’ve never done before, but that I always thought would be cool.
But, at the same time, I really do want it to be used by as many people as possible. So there’s a tension there which I find interesting. My position on it is just to go slowly — which I can’t really help anyway — and think hard about each issue.
One of the unexpected things is Add way to see how many total unread items there are within the app.
There is a way, of course. There are two ways, even: the unread count appears in the Dock icon and beside the All Unread smart feed.
You’d think that would be enough — but it’s not. Consider that you might have the Dock hidden, and consider that you might have enough feeds and folders in the sidebar so that you can’t see the All Unread smart feed — it’s scrolled off.
Then what?
It could go in the toolbar — but some people run with the toolbar hidden. And, anyway, I never like status-y stuff in the toolbar. It could be a non-default toolbar thing — people could add it. But I’ve learned that lots of people don’t know you can customize toolbars.
How about a status bar at the bottom of the sidebar that can’t scroll off? Older versions of NetNewsWire had this.
Sure — but the trend these days, which I like very much, is to have a clean bottom edge to the window. No chrome. Look at Mail, Safari, Pages, and Numbers.
Well, okay — do that, but make it a View menu option, off by default, so we keep the clean edge.
Ugh. Now we’re going down the road of endless permutations of little things you can configure. That’s the road I want to avoid as much as possible. Do we really add that just because of the probably rare case where someone hides their Dock and the All Unread smart feed is scrolled off?
Another idea: that bottom-of-the-sidebar status view could appear only when the All Unread feed is scrolled off. But I really hate non-stable UI with weird little changes like that. It always seems too clever, and it makes me think the designer thinks they can paper over a design flaw by showing off.
Or there could be a non-scrolling indicator at the top of the sidebar. That ruins the nice line going along the top, though. But maybe the timeline needs a thing at the top for sorting, so maybe that line will go away anyway? And: wouldn’t this look weirdly redundant when the All Unread feed is not scrolled off?
So… what to do? I’m not actually asking for suggestions — though I’ll get some, because people tend to read things like this as problems-to-solve. (And I don’t mind suggestions. Not at all.) But what I actually intend here is just a look behind the development process at the point where people start giving feedback on an app.
Here’s what happens at this point: your design meets conditions you didn’t account for. They’re often rare cases, but they’re legitimate. And all the options seem pretty bad.
What will probably happen, in this case, is that I’ll punt on figuring it out till after 5.0 ships. I have no idea what I’ll end up doing. Which is part of the fun. :)
Read more of this story at Slashdot.
Read more of this story at Slashdot.
I remember as a college student in New Orleans I felt lost. I was pretty unhappy. I had a pain in my stomach most of the time. New Orleans was not a great choice for a kid from the northeast in the early 70s. New Orleans, partly an international city and partly the Deep South, was a really strange culture for a Queens kid, a culture that I never really adjusted to.
Even so, when I called home every week from a pay phone in the student union, I'd always put on a happy face. I'd tell stories of how great everything was, even though the grades I was getting pretty much proved it wasn't. I was unhappy. Lonely.
But if I ever said anything about not being happy, my parents would explode, maybe they thought I was holding them responsible or something. I never could get them to explain why they reacted so explosively, if I tried to ask that they would really explode. They'd deny any wrong-doing, thinking I was accusing them of something. They'd probably turn it back on me, talk about something I did that was wrong. I learned it was easier to just make everything sound great. And that made my stomach ache even more.
It wasn't just my family that's this way. I was visiting a friend in another part of the US a few years ago, on my way through his home town to visit another friend in another town down the road. I was really drifting. I didn't have a job, nothing to do every day. What friends I had were generally pretty busy, and my family, well they were just as I described above, still, even though by then most of them were gone. So my friend asked me to tell him how was great everything was for me. I thought for a moment and decided to tell the truth. Everything is kind of nothing, I said. It appeared he had no idea what to do. We're about the same age, in full adulthood, we had both dealt with considerable pain and struggle in our lives. But I broke protocol and told the truth. I'm pretty aimless. Could use some structure in my life. Not sure what I'm doing. No it's not great. Crickets.
I think we're also dealing with that approach in our political culture. Sarah Kendzior explains it this way. "People have normalcy bias. They thought: 'If Manafort is really such a criminal, clearly someone would do something.' Well guess what? No one did anything and now we have a Russian asset as POTUS backed up by a transnational crime syndicate!"
In other words everything must be okay because it's always okay because we wouldn't know what to do if it's not. Not a good way to run a family, or friendships, or the world. Shit is always falling apart. It'd be better if we were truthful about that, imho.
Read more of this story at Slashdot.
Read more of this story at Slashdot.