An anonymous reader quotes a report from Ars Technica: Comcast's customer satisfaction score for subscription TV service fell 6 percent in a new survey, putting the company near the bottom of rankings published by the American Customer Satisfaction Index (ACSI). Comcast's score fell from 62 to 58 on ACSI's 100-point scale, a drop of more than 6 percent between 2016 and 2017. The ACSI's 2017 report on telecommunications released this week attributed the decrease to "price hikes for Xfinity (Comcast) subscriptions." Satisfaction with pay-TV providers dropped industry-wide, tying the segment with Internet service (a product offered by the same companies) for last place in the ACSI's rankings. The ACSI summarized the trend as follows: "Customer satisfaction with subscription television service slips 1.5 percent to 64, tied with Internet service providers for last place among 43 industries tracked by the ACSI. Many of the same large companies offer service for Internet, television, and voice via bundling. The threat of competition from streaming services has done little to spur improvement for pay TV. Customer service remains poor, and cord-cutting continues to accelerate. More than half a million subscribers defected from cable and satellite TV providers during the first quarter of 2017 -- the largest loss in the history of the industry. Customers still prefer fiber optic and satellite to cable, putting FiOS (Verizon Communications) in first place with a 1 percent uptick to 71. AT&T takes the next two spots with its fiber optic and satellite services."

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An anonymous reader quotes a report from Ars Technica: Comcast's customer satisfaction score for subscription TV service fell 6 percent in a new survey, putting the company near the bottom of rankings published by the American Customer Satisfaction Index (ACSI). Comcast's score fell from 62 to 58 on ACSI's 100-point scale, a drop of more than 6 percent between 2016 and 2017. The ACSI's 2017 report on telecommunications released this week attributed the decrease to "price hikes for Xfinity (Comcast) subscriptions." Satisfaction with pay-TV providers dropped industry-wide, tying the segment with Internet service (a product offered by the same companies) for last place in the ACSI's rankings. The ACSI summarized the trend as follows: "Customer satisfaction with subscription television service slips 1.5 percent to 64, tied with Internet service providers for last place among 43 industries tracked by the ACSI. Many of the same large companies offer service for Internet, television, and voice via bundling. The threat of competition from streaming services has done little to spur improvement for pay TV. Customer service remains poor, and cord-cutting continues to accelerate. More than half a million subscribers defected from cable and satellite TV providers during the first quarter of 2017 -- the largest loss in the history of the industry. Customers still prefer fiber optic and satellite to cable, putting FiOS (Verizon Communications) in first place with a 1 percent uptick to 71. AT&T takes the next two spots with its fiber optic and satellite services."

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President Rodrigo Duterte has imposed martial law in Mindanao to eliminate the risk of 'contamination' by ISIL.

President Rodrigo Duterte has imposed martial law in Mindanao to eliminate the risk of 'contamination' by ISIL.

Napster co-founder Sean Parker has been working on his new service called Screening Room, which when becomes reality, could allow people to watch the latest Hollywood blockbusters in their living room as soon as they premiere at the box office. This week we get a glimpse at the kind of technologies Parker is using to ensure that the movies don't get distributed easily. From a report: Over the past several weeks, Screening Room Media, Inc. has submitted no less than eight patent applications related to its plans, all with some sort of anti-piracy angle. For example, a patent titled "Presenting Sonic Signals to Prevent Digital Content Misuse" describes a technology where acoustic signals are regularly sent to mobile devices, to confirm that the user is near the set-top box and is authorized to play the content. Similarly, the "Monitoring Nearby Mobile Computing Devices to Prevent Digital Content Misuse" patent, describes a system that detects the number of mobile devices near the client-side device, to make sure that too many people aren't tuning in. The general technology outlined in the patents also includes forensic watermarking and a "P2P polluter." The watermarking technology can be used to detect when pirated content spreads outside of the protected network onto the public Internet. "At this point, the member's movie accessing system will be shut off and quarantined. If the abuse or illicit activity is confirmed, the member and the household will be banned from the content distribution network," the patent reads. [...] Screening Room's system also comes with a wide range of other anti-piracy scans built in. Among other things, it regularly scans the Wi-Fi network to see which devices are connected, and Bluetooth is used to check what other devices are near.

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Air raids target camps near Derna where armed men responsible for deadly Minya attack are alleged to have trained.

Air raids target camps near Derna where armed men responsible for deadly Minya attack are alleged to have trained.

NASA published the following media advisory moments ago: NASA will make an announcement about the agency's first mission to fly directly into our sun's atmosphere during an event at 11 a.m. EDT Wednesday, May 31, from the University of Chicago's William Eckhardt Research Center Auditorium. The event will air live on NASA Television and the agency's website. The mission, Solar Probe Plus, is scheduled to launch in the summer of 2018. Placed in orbit within four million miles of the sun's surface, and facing heat and radiation unlike any spacecraft in history, the spacecraft will explore the sun's outer atmosphere and make critical observations that will answer decades-old questions about the physics of how stars work. The resulting data will improve forecasts of major space weather events that impact life on Earth, as well as satellites and astronauts in space.

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Leaders of biggest economies make no effort to hide their divisions on some topics, but unite against armed attacks.